Help center | FAQ | Mercedes-Benz G-Class Configurator | Gwagonbuild.com

Help center

What is the Mercedes-Benz G-Class Configurator?

The Mercedes-Benz G-Class Configurator is our bespoke solution that allows every Mercedes-Benz G-Class owner to install custom parts produced, procured, and supplied by our company on the digital twin of their car. The purpose of the Configurator is to provide an interactive “fitting room” so that our customers can instantly see their ideas on their car and purchase the desired configuration, all in one place.

Can you recommend body shops to install purchased parts?

We cooperate with several body shops in Los Angeles and New York and can safely recommend them for the installation of our parts. Contact us for details. Please, note that for our parts we recommend professional installation ONLY!

How long does it take to get my order?

Approximately 7-10 days from the shipping date but in most cases it depends on the carrier.

How do I track my order?

We will provide you with a tracking number so that you can track your package.

What happens if my shipment is lost or damaged?

In most cases, you will receive a replacement or a refund.

What is your return/refund policy?

If you receive a product that is defective, please contact us. We’ll review your case, and if a manufacturing defect is confirmed, we’ll offer a replacement or refund. Products that have been installed, used, or altered are not eligible for return or refund.

How long does it take to get my order outside the US?

In general, the same as inside the US, 7-10 days from the shipping date, but in most cases it depends on the carrier.

Do I have to pay import/tax/customs duties?

No, everything is on us!

About us

At GWAGONBUILD, we are dedicated to one of the most iconic vehicles in automotive history: the Mercedes-Benz G-Class. What started as a shared passion for the G-Wagon evolved into a project shaped by experience in technology, automotive customization, and close relationships with trusted suppliers, manufacturers, and enthusiasts from around the world. From the beginning, our goal was clear: to create a destination where G-Class owners could confidently discover high-quality upgrades, explore new styling possibilities, and elevate their vehicles without compromise. We focus on carefully selected parts and upgrades that combine quality, fitment, and presence - from carbon fiber components and wheels to complete visual transformations. To make the experience even more immersive, we also created the world’s first real-time 3D Mercedes-Benz G-Class Configurator - an interactive tool that allows owners to visualize upgrades directly on their vehicle and explore different build combinations in real time. Welcome to GWAGONBUILD.